Meet our people

Our multi-cultural, multi-generational organisation is a reflection of New Zealand’s vibrant society.

Our dedicated and caring team members come from a wide variety of backgrounds, cultures and experiences. They share a passion for supporting families to live well and enjoy life and a belief that every person deserves respect, compassion and dignity regardless of their situation.

We have mediators located throughout the lower North and upper-South Island, and many are available for online meetings.

Our qualified and experienced mediators are here to help you and your whānau reach sustainable parenting agreements that everyone is happy with.

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Kate Walkinshaw

Kate Walkinshaw

Family Works Resolution Mediator

Canterbury

Kate is a Resolution Institute (LEADR) mediator since October 2014 and a social worker with Family Works in Christchurch. She provides parenting support in the home, works with children in the school and home environment and advocates for families/whanau and children. Kate facilitates parenting programmes such as the Incredible Years Parenting programme and the Ministry of Justice Parenting Through Separation course. She also offers pre-mediation coaching and is a child voice practitioner.

Shona Hickey

Shona Hickey

Family Works Resolution Mediator

Canterbury

Shona has had a long term goal to work in the field of Family Dispute Resolution. She has a particular interest in ensuring tamariki/children have a voice and have the opportunity to make meaningful contributions to finding workable solutions to issues that impact on the whole whanau/family.

Megan Wilson

Megan Wilson

Family Works Resolution Mediator

Canterbury

Megan is a mediator accredited to do Family Dispute Resolution. As a registered nurse with over 20 years’ experience, Megan has extensive knowledge around child development and complex case management enabling her to engage and work with families during stressful situations.

During this time she has worked in marae based clinics in New Zealand, with remote Indigenous communities In Australia and with refugees. She has been involved in various policy and steering groups at national and local levels both here and in Australia. Megan is also qualified to provide professional supervision.

Phillippa Elliott

Phillippa Elliott

Family Works Resolution Mediator

Canterbury

Phillippa Elliott is a Resolution Institute (LEADR) mediator, alternative dispute resolution mediator and ADR conflict and communication coach. She has owned an operated her own consultancy for 25 years and has worked nationally and internationally in training design and delivery.

Robert Shaw

Robert Shaw

Counsellor & Family Works Resolution Mediator

Taranaki

Robert has a strong interest in achieving outcomes that are in the best interests of children. He is an executive member of the Institute of Educational and Developmental Psychology and a professional member of the New Zealand Psychological Society.

He is an associate of the Arbitration and Mediation Institute of New Zealand who accredited him to provide mediation for families. He provides individual and family counselling, and works with adolescents.

Previously, he was a secondary school teacher in South Auckland and has worked in universities in New Zealand and overseas.

Nigel Dunlop

Nigel Dunlop

Family Works Resolution Mediator

Greater Wellington

Nigel has been practising family law for over 30 years. He first trained in mediation 25 years ago and has since conducted over 3,500 hours of mediation in New Zealand. He has a high settlement rate for the 2,000+ mediation cases he has handled. Over his career he has represented hundreds of children in the Family Court and has published numerous articles about family dispute resolution.

Sue Hurst

Sue Hurst

Family Works Resolution Mediator

Greater Wellington

Sue is a Resolution Institute (LEADR) mediator, and has completed a graduate diploma in Business Studies, dispute resolution and was awarded the FairWay Resolution Prize in Mediation. Sue facilitates our Parenting Through Separation Courses and her previous experience as an early childhood teacher and centre manager has given her an in-depth understanding of family dynamics and child development.

Jackie Fitzsimmons

Jackie Fitzsimmons

Family Works Resolution Mediator

Tasman

Jackie is a NZAC and Resolution Institute (LEADR) mediator. She has been working in the industry for over 27 years as a family court counsellor, family disputes resolution mediator, preparation for mediation contractor and family therapist. She has a background in providing trauma informed therapy, group facilitation for stopping violence programmes and survivor groups, family court counselling and family therapy.

Helen Goatley

Helen Goatley

Family Works Resolution Mediator

Southland

Helen is a registered mediator and has been working as a social worker for the past 13 years working mostly with children and families. She is currently the Team Leader for a variety of family support services with Family Works, Presbyterian Support Southland. Helen has been a Family Resolution Services mediator since December 2014 and enjoys assisting people to find their own solutions and the best way forward for their families.