Covid-19 Update

Family Works is working hard to ensure its vulnerable residents and clients are not affected by the spread of Covid-19 in New Zealand. 

The Government has deemed Family Dispute Resolution to be a non-essential service during the period of the New Zealand lockdown. Therefore, we are working remotely.   

You can still start the registration process by downloading and completing the online registration form here and we will get back to you. We are also able to complete registrations over the phone, but please be aware we may need call you back later in the day.To request a call back please leave a message or email 

We remain committed to working on current mediations with you on line ( zoom ) if both parties are comfortable with that but please call us or your community mediator if you have any questions.

I have shared custody of my child, what should I do during the lockdown period? 
Parents with shared custody arrangements may travel between households during the lockdown provided you are in the same community. You or another adult in the family must travel with the child when moving between the two homes.  

You must not travel between the two households if the child or anyone else in the household is sick. 
Where there is a shared custody arrangement and you live in different towns the Family Court has advised that travel between the two homes should not occur as it’s too risky for the child and others in the whānau. It’s a difficult time for everyone, especially when families are separated but we all need to make sure we are doing what’s right for the global community, in particular our children. 

If you are having trouble agreeing on the care arrangements of your child during this time, our mediation services may be able to help. Call us to discuss.